Privacy Policy

DragonSoft Security Associates, Inc. (hereinafter "the Company") is committed to protecting and respecting your privacy. In collecting, processing, and using your personal data, we strictly comply with the Personal Data Protection Act of the Republic of China and other applicable laws and regulations. To help you understand how the Company collects, processes, and uses your personal data, and to safeguard your rights, please read this Privacy Policy carefully.

This policy applies to the Company's practices regarding the collection, processing, use, and protection of personal data in connection with your use of the Company's website and services. This Privacy Policy does not apply to third-party websites linked from the Company's website. For any such third-party or independently operated websites, the protection of personal data is governed by that third party's own privacy policy, and the Company assumes no joint liability.

To provide you with the best service on the Company's website, the Company may collect personal data through various means, including when you download materials, subscribe to newsletters, participate in marketing activities held by the Company, complete online surveys, request service consultations, or interact with the Company in any other form.

The data collected by the Company may include information you voluntarily provide, such as your name, gender, occupation, company name, job title, email address, phone number, address, feedback, customer service inquiries, and technical support information.

The Company's web servers may also automatically record your browsing history, IP address, browser type and version, operating system, and data generated by cookies or other tracking technologies.

When you browse the Company's website, this website will also use cookies through the third-party tool Google Analytics to understand how you interact with the website (including number of visits, time spent, etc.), in order to gain insight into users and guide marketing efforts through data.

The Company collects personal data for the purposes of marketing and providing customer management and services. Information provided by the Company may include product information, news, event information, newsletters, and the like. Within the scope of the collection purpose, data users may use personal data via the internet, email, written correspondence, fax, and other lawful means.

In addition, to better understand its users, the Company may automatically record users' browsing activity data according to the nature of the services provided, for analysis and research regarding the number of users, behavior, and activity records. The Company will not combine this data with information that could identify you personally.

Your data will be used for the period and in the regions until the purpose of collection no longer applies. Recipients of the data include the Company, the Company's distributors, and the Company's partners, all of whom are bound by contract or confidentiality agreements.

You may request to inquire about or review your personal data, or request a copy of it. You may also request the deletion of your personal data, or that its collection, processing, or use be stopped. If your personal data changes, or if you discover that your personal data is incorrect, you may request that the Company amend or correct it; however, this Privacy Statement does not cover errors or omissions in data you have provided.

In response to changes in laws and regulations, technological advancements, or industry and business development needs, the Company reserves the right to amend this Privacy Policy at any time. You may check the Company's website at any time for the latest version. In the event of significant policy changes, the Company will post a notice on its website in a prominent manner or send you an email to inform you of the relevant details.

If you have any questions about this Privacy Policy or wish to exercise your rights as a data subject, please email: service@dragonsoft.com. The Company will respond and provide an explanation as soon as possible.

Last updated: 2025-09-12